FAQs

1. Is the AVIS Beirut Airport branch open 24/7?

Yes. The AVIS branch at Beirut-Rafic Hariri International Airport is open 24 hours a day for vehicle pickup, return and customer support. call us on 01 366 662

2. Can I collect my rental car after a late-night flight?

Yes. Late-night and early-morning collections are available through our 24/7 airport branch. Add your flight details to the reservation so the team can prepare for your arrival.

3. Where can I find AVIS at Beirut Airport?

The AVIS desk is located inside Beirut-Rafic Hariri International Airport. Your reservation confirmation should include the exact pickup instructions and contact details.

4. What documents do I need to collect my vehicle?

You will generally need:

A valid driving licence
A passport or accepted identification
Your reservation confirmation
An accepted payment card in the renter’s name

Additional requirements may apply depending on the renter’s country of residence, licence type and selected vehicle.

5. Do I need an International Driving Permit?

This depends on the driving licence you hold and the applicable rental conditions. Contact AVIS Lebanon before travelling to confirm whether an International Driving Permit is required.

6. What types of vehicles are available at Beirut Airport?

Vehicle availability include:

Economy and compact cars
Sedans
SUVs
7-seater vehicles
Hybrid vehicles
Prestige vehicles
Vans and people carriers

Models are offered by vehicle category and may be provided as the displayed model or a similar vehicle. You can browse our Fleet here

7. Can I reserve a specific car model?

Reservations are generally confirmed by vehicle category rather than an exact model. AVIS will provide the reserved model or a similar vehicle within the same category, subject to availability.

8. Is AVIS QuickPass available at Beirut Airport?

Yes. AVIS QuickPass allows you to complete your rental details before arrival, helping reduce the time spent at the counter and making vehicle collection faster. Get your QuickPass now

9. How do I use QuickPass?

After making your reservation, complete the requested driver and rental details before travelling. Your information will then be prepared in advance for collection at the airport.

10. Is VIP Meet & Greet available?

Yes. AVIS VIP Meet & Greet can be requested for premium arrival assistance, including fast-track support, VIP salon access, chauffeur transfer and luggage assistance, subject to advance confirmation and availability. Learn more here

11. Can another person drive the rental car?

An additional driver may be added to the rental, subject to the applicable conditions, documentation and any related charges. All approved drivers must be registered on the rental agreement.

12. Can I book a chauffeur from Beirut Airport?

Yes. Professional chauffeur service can be arranged for:

Airport transfers
Point-to-point transportation
Full-day mobility
Executive and business travel
Events and scheduled journeys

Prior booking is recommended.

13. Are long-term rentals available from the airport?

Yes. Long-term rental solutions can be requested for customers who need a vehicle for an extended period. Contact the AVIS Lebanon team for available durations, vehicle options and inclusions. Call us on 03 021 721

14. Can I return the vehicle at any time?

The airport branch operates 24/7, allowing greater flexibility for early or late returns. The vehicle should still be returned at the date, time and location confirmed in your reservation.

15. Can I return the car to another AVIS branch?

A different return location may be available depending on the reservation and branch selected. This should be requested and confirmed in advance.

16. What happens if my flight is delayed?

Provide your flight number when booking. This helps the airport team follow your expected arrival and prepare accordingly. Contact AVIS Lebanon when possible if there is a significant change on 01 366 662

17. Are child seats and other add-ons available?

Child seats and selected rental add-ons may be requested in advance. Include them when making your reservation.

18. Is insurance included in the rental?

The level of protection depends on the selected rental package and applicable conditions. Review the available protection options during booking or ask the AVIS team to explain what is included.

19. Is a security deposit required?

A deposit or card authorization may be required depending on the vehicle category, rental duration and applicable conditions. The exact amount should be confirmed before collection.

20. Can I extend my rental after collecting the vehicle?

An extension may be possible, subject to availability and approval. Contact AVIS Lebanon before the original return time to request the change on 01 366 662

21. What should I do if I need support during the rental?

Contact the AVIS Lebanon support team using the details provided in your rental agreement or reservation confirmation. Assistance is available throughout your rental journey on 01 021 121

22. Should I reserve before arriving?

Advance reservation is strongly recommended, particularly during holidays, summer and other peak travel periods. It gives you better access to your preferred vehicle category and allows time to arrange QuickPass, chauffeur or VIP services.