Avis Lebanon Privacy Policy
Avis Lebanon Privacy Policy
Controller of Information
Any personal information provided to or collected through this website is controlled by Avis Lebanon, whose registered office is located at Kantari, Army Street, Beirut, Lebanon. Avis Lebanon is committed to protecting the privacy and security of personal information collected through its website, mobile services, and vehicle rental operations.
What Information Do We Collect?
Booking Information
When booking vehicle rental services, users may be asked to provide personal information including name, address, telephone number, email address, driver's license details, and payment information. This information is required to process reservations, communicate regarding bookings, and provide rental services.
Online Account Information
Users may choose to create an online account to facilitate future reservations and manage bookings. Personal information associated with an account may be stored securely within customer databases. Users may request updates or corrections to their information at any time.
Rental and Transaction History
Electronic records of rental agreements, reservations, customer service interactions, and other transactions conducted with Avis Lebanon may be maintained for operational, legal, and customer service purposes.
IP Address Information
When visiting the website, certain technical information such as IP address, browser type, device information, and website usage data may be collected. This information helps improve website performance, security, and user experience.
Cookies
This website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance the browsing experience. Cookies do not collect personal information unless voluntarily provided by the user.
How Do We Use Your Information?
Personal information may be used to:
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Process reservations and rental transactions.
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Verify identity and eligibility for vehicle rental.
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Communicate regarding reservations, services, and customer support inquiries.
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Process payments and prevent fraud.
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Improve products, services, and website functionality.
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Comply with applicable legal and regulatory requirements.
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Conduct customer satisfaction surveys and service improvements.
Sharing Information
Personal information may be shared with trusted service providers, payment processors, insurance providers, affiliated companies, business partners, and governmental authorities where required by law or necessary to provide services. Personal information will not be sold, rented, or disclosed to third parties for independent marketing purposes.
How Do We Protect Your Information?
Avis Lebanon uses industry-standard security measures, including Secure Socket Layer (SSL) encryption technology, firewalls, access controls, and secure databases to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While reasonable efforts are made to protect personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Accessing and Updating Information
Users may request access to, correction of, or updates to their personal information held by Avis Lebanon. Requests may be submitted using the contact details provided below.
Marketing Communications
Promotional emails, newsletters, and special offers will only be sent to users who have chosen to receive such communications. Users may unsubscribe from marketing communications at any time by following the instructions provided in the communication.
Changes to This Privacy Policy
Avis Lebanon reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.
Contact Information
For any questions regarding this Privacy Policy or the processing of personal information, please contact:
Avis Lebanon
Kantari, Army Street, Beirut, Lebanon
Telephone: +961 1 366 662
Email: reservation@avislebanon.com
By using avis.com.lb and its services, users acknowledge and accept the terms of this Privacy Policy.