Please also read the
You should carefully read the Rental Agreement provided at time of pick-up as it might either contain additional location specific terms and conditions or may differ from the General Conditions supplied during the booking process. We recommend you pay particular attention to the sections on 'Accidents, Theft and Damage, and 'Waivers'.
It is important to us that you enjoy your rental experience and that you have all the information you need. It might take you a little time now but it could save you time later.
A booking allows you to reserve a vehicle and optional extras for 'pick-up' at a particular time, date and location and for the agreed rental period. You must meet our Rental Requirements. You
Avis Preferred members who have opted in to the master rental agreement will have agreed to the rental terms and conditions at the time when you signed up to Avis Preferred. Nevertheless, even Avis Preferred members
The Rental Agreement is governed by the law of the country where you pick-up the vehicle and is formed between you and the vehicle rental provider at the time of pick-up, if you meet all the Rental Requirements. The vehicle rental provider will be a member of the Avis Rent A Car System. This booking IS NOT a Rental Agreement.
By making a booking you
You must pay a cancellation fee
A booking contract will form between you and
and to keep the
The law of the country in which vehicle rental provider is resident applies to this booking.
3. Changing your booking —All booking types
You may change your booking (whether a 'Pay Now' or 'Pay at Location' booking) any time before the day you are due to pick-up the vehicle by calling Reservations or managing your booking online (if available). You may be able to change your booking on the pick-up day, but you will need to check with Reservations.
We will send you a revised booking confirmation email confirming your new booking details and new amount paid to the email address you provided.
All change requests will be subject to availability and may result in a
There is no charge for making a change. However, if the change has the same effect as a
If you originally made a booking for an Avis Select Series vehicle and you change the location to one that does not offer Avis Select Series, you may not be able to get your chosen make and model.
4. Cancellations —All booking types
Depending on when you cancel,
You have the right
Unless stated otherwise, the price also includes all costs you must pay - for example, vehicle tax, local taxes, and any location surcharge.
Some locations will charge a location surcharge as it costs us more to operate there. Don't worry, it will be included in the price quoted to you but it may be shown as a separate item on your rental contract or receipt.
Please read the
If the renter hold a Lebanese citizenship, he must as per Lebanese law get either a Lebanese driving license and/or a temporary license from the authorities allowing him to drive in Lebanon on the base of his foreign license.
As far as we are concerned, we accept the foreign driving licenses (we encourage the renter to have an international license along the local) and our insurance coverage was extended to accept it.
However, the authorities may not accept it and fine the renter for it
Drivers are responsible to check what the statutory requirements are in the country in which they intend to drive.
Please note that not all locations will accept a driving license as a valid form of identity or address. As such,
We generally accept American Express (excluding Travellers Cheque Cards), Diners, Visa and MasterCard (in both cases excluding prepaid cards) and Avis issued charge cards. For more information please read the
The name on the payment card(s) must be the same as the name on the driving license for the main driver.
If you don't have the payment card used to make the booking with you,
Before the rental location will let you rent a vehicle, they will take a
What is a Pre-Authorization or a Security Deposit?
A pre-authorization holds an amount of money in your account. Once a pre-authorization has happened, you won't be able to use that money for anything else until you've paid for the rental and your card company releases the pre-authorization. While a pre-authorization is in effect, it may even look like the amount has been deducted from your account, this isn't the case; the money is simply
A security deposit, on the other hand, transfers money out of your account. Where a security deposit is taken, the amount of the security deposit will be the same as for a pre-authorization.
The amount is either fixed - or calculated based on (a) the estimated vehicle rental price, (b) plus the estimated price of all optional extras you've requested, (c) plus an amount to allow for any fuel you may use - unless you buy Fuel Up Front (d) less any amount the rental location accepts you have paid towards the rental when you booked. If you would like more details, please call Reservations.
At vehicle return, the final payment amount will be calculated and processed using the payment card provided. If the final payment is greater than the
If you choose to pay by a different method, please be aware that the
There are age restrictions - but they vary by vehicle and by country. Please read the
The vehicle will be driven by the renter who must be at least 23 years old and in possession of a valid driving license for at least two years.
Drivers above certain age
7. Security Checks
By making a booking
If any information you have given is shown to be false or inaccurate, then you'll have
If there are no vehicles available in the group you booked, the
If you have booked a larger size vehicle and it is unavailable, to get you on your way, the rental location may provide you with more than one vehicle or suggest you use alternative transport until they can get a vehicle in the group requested to you.
It would be unusual for the rental location not to have an optional extra you pre-booked. If it does happen, they will try to get one from another rental location. If this is not possible, the
By making a booking,
You have a legal right to access to the information we hold about you, and if you are able to provide the necessary justification, you may ask for any personal data to be corrected, modified, blocked or removed. You have a right to ask for an explanation of the data processing and further rights set out in the applicable data privacy laws to the extent this is necessary to ensure the fair processing of your data. You also have the legal right to object to the processing of such information for compelling and legitimate reason.
We/the vehicle rental provider (as the case may be)
We are a member of the
Thank you for choosing to rent with Avis.
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